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Privacy Policy

At Soontic, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with our services.

 

1. Information We Collect

 

We collect personal information that you provide to us directly when you:

  • Make a purchase

  • Sign up for newsletters

  • Contact customer support

  • Participate in promotions or surveys

This may include:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (handled securely via PayPal)

We may also collect technical data automatically through cookies and similar technologies, such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data

 

 

2. How We Use Your Information

 

Your data is used to:

  • Process and fulfill orders

  • Communicate with you about your order or support request

  • Send promotional emails (only if you opt in)

  • Improve our website and services

  • Detect and prevent fraudulent activities

 

 

3. Cookies and Tracking Technologies

 

We use cookies and similar tools to enhance your shopping experience. Cookies help us:

  • Remember your preferences

  • Understand user behavior

  • Personalize content and ads

You can manage cookie settings in your browser preferences. Disabling cookies may affect site functionality.

 

 

4. Data Sharing and Disclosure

 

We do not sell your personal data. Your information may be shared with trusted third parties only for the purposes of:

  • Order processing and fulfillment

  • Payment processing (e.g., PayPal)

  • Website analytics

  • Legal compliance (if required by law)

All third-party providers are obligated to maintain your data security and privacy.

 

 

5. Data Storage and Security

 

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, or misuse. While no system is 100% secure, we strive to use industry-standard practices to safeguard your information.

 

 

6. Your Rights

 

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to data processing

  • Withdraw consent

  • Request data portability

 

We comply with major data protection regulations including the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents.

 

To exercise your rights, please contact us at dirytoloza@hotmail.com.

 

 

7. Children’s Privacy

 

Our website is not intended for children under 13. We do not knowingly collect personal information from anyone under this age.

 

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

 

 

Last Updated: May 2024